Shipping Policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy below for information on order processing and delivery times.
Order Processing
All orders are processed and dispatched within 1–2 business days of being placed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
Once dispatched, international orders typically arrive within 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and not guaranteed, as they can be affected by factors outside our control, including customs delays, weather, and carrier disruptions.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your shipment's progress.
Shipping Delays
While we work with reliable carriers to ensure timely delivery, occasional delays can occur due to high order volumes, customs clearance, or unforeseen logistical issues. We appreciate your patience and will do our best to keep you informed if any delays arise.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the price of your order or shipping cost. We recommend checking with your local customs office for more information.
Incorrect Shipping Information
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Lost or Missing Packages
If your order has not arrived within the estimated delivery window, please contact us at [your support email] and we will investigate with the carrier on your behalf.
Contact Us
If you have any questions about your order or this shipping policy, please reach out to us at [your support email].